Accessibility Statement

  1. Introduction

    Dilly's Wellnesshotel GmbH is committed to making its website and mobile applications accessible in accordance with the legal provisions on accessibility. The legal basis for this is the Web Accessibility Act (WZG) and the relevant provisions of the Disability Equality Act (BGStG). In addition, the provisions of the Accessibility Act (BaFG), which also applies to certain private providers from 28 June 2025 to implement the European Accessibility Act (Directive (EU) 2019/882), are taken into account.
    This accessibility statement applies to the website: www.dilly.at

  2. Accessibility Status

    This website is partially accessible, as not all requirements are fully met.

  3. Non-accessible Content

    Despite our efforts, it is currently not possible to provide certain content in a fully accessible manner. This includes, in particular:

    • Older PDF documents, office files, and videos published before the deadlines outlined in Directive (EU) 2016/2102. These documents and media may contain inadequate structuring, missing alternative texts, or lack accessible features such as subtitles or audio descriptions.
    • Complex or older content that cannot be quickly adapted due to technical or resource limitations.
    • Low colour contrast: An insufficient contrast between text and background impairs readability—especially for people with visual impairments. Under the WCAG guidelines the contrast ratio should be at least 4.5 : 1(or 3 : 1 for large-scale text). When text is placed on images, you must also provide an adequate background behind the text. Transparency, filters, or gradients are not considered when calculating the contrast ratio.
     
    We are continuously working to address these barriers.

  4. Creation and Review of this Statement

    This statement was created/modified on 19.06.2025.
    Review methodology: Self-assessment (internal tests with various browsers and keyboard navigation) as well as partially automated tests using tools like WAVE or Lighthouse.

  5. Feedback and Contact Information

    If you notice any issues related to the accessibility of our website or need information about non-accessible content, please contact us at:

    Dilly's Wellnesshotel GmbH
    Pyhrnstraße 14
    4580 Windischgarsten (Oberösterreich)
    Austria
    Email:
    Phone: +43 7562 5264 0

    If you require content or documents in an accessible version, we will provide them to you upon request within a reasonable period.

  6. Dispute Resolution

    If you are of the opinion that this website is not accessible, you can inform our organisation or person named in section 5.
    If you do not receive a satisfactory response from us within six weeks, you can contact the relevant arbitration board:

    Conciliation body
    Federal Ombudsman for the Disabled / Social Ministry Service
    Email: schlichtungsstelle@sozialministeriumservice.at
    Website: www.sozialministeriumservice.at