- You have Covid-19 (sample of a positive test result)
- A state quarantine regulation for return travelers from the federal state of Upper Austria
Otherwise the Austrian hotel and contract conditions are applied!
However, there is no cancellation protection
- if you cannot or do not want to start your stay because you are worried about infection due to the increasing number of cases at the holiday destination,
- if you cannot or do not want to start your stay because you are classified as a risk patient,
- for costs of quarantine of the entire hotel or quarantine costs in a separate quarter.
In these cases, the general cancellation conditions apply!
Cancellations are only possible in writing and will be charged as follows:
- up to 21 days before arrival 0%
- 20 to 3 days before arrival 50%
- from 2 days before arrival 100%
- in case of no-show, early departure 100%